How to collect information when involved in disasters and accidents
When involved in disasters or accidents in a country with different language and letters, tourists are often isolated without right information. How extensive is the damage? Are transportation systems available? Where to go if injured or sick? We will tell you where you can get useful information in such circumstances.
Website to check the train situation at time of earthquakes, typhoon, and heavy snow
JR West has operated a website on which you can check the train situation in Japanese and other four languages; English, simplified Chinese, traditional Chinese, and Korean. It is convenient with icons for each region that allow you to know the situation at a glance. Unfortunately, the website is exclusively for lines of JR West. If you go to Kyoto and Osaka, it will be useful.
You can get disaster information through radio!
In Japan, there are radio stations broadcasting in English. If there are a pocket radio or car radio tuned into right frequency around you, it is possible to get information by listening to it. Of course, the radio you brought in from your country is available.
InterFM897 is an FM radio station (FM89.7MHz). News are available in total 10 languages including English, Korean, Tagalog, Thai, Indonesian, Spanish, Portuguese, and French. However, as a service area of the FM broadcasting is limited, please note that InterFM897 is available only in areas around Tokyo (Tokyo’s 23 wards, Saitama city, Chiba city, Yokohama city, Kawasaki city, and Narita international Airport.
【AFN 360 Internet Radio - American Forces Network Paci】
This is a radio broadcast by the U.S. forces in Japan. It provides information in English, including weather information and disaster information at time of earthquakes and typhoon. Its service area is as follows: In Okinawa, not only AM but also FM broadcasts are available.
AFN Area Frequency System Transmit power
AFN Tokyo Entire Kanto Region (areas around Tokyo) 810 kHz AM 50kW
AFN Okinawa Okinawa Prefecture (entire main island of Okinawa) 648 kHz AM 10kW
89.1 MHz FM 20kW
AFN Iwakuni Iwakuni City, Yamaguchi 1575kHz AM 1kW
AFN Misawa Misawa City, Aomori 1575kHz AM 0.6kW
AFN Sasebo Sasebo City, Nagasaki 1575kHz AM 0.25kW
When injured or suffering an infectious disease
In order to allow foreign tourists to visit a medical institution immediately without anxiety, Tokyo Metropolitan Government has made guidebooks and a search site for medical information available on Internet. They are useful when you are injured by accident or sick.
Multilingual Guidebook for Visiting Medical Institutions Published by Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government ~ Guide for response to infectious diseases ~
The guidebook include types of infectious diseases suspected according to symptoms. When you are suspected to suffer an infectious disease, please check this guidebook including procedures to receive medical care at a medical institution in multiple languages.
【Himawari (Information Service on Medical Institutions in Tokyo】
This is a search site for medical information provided by Tokyo Metropolitan Government. Language can be changed to English, Simplified Chinese, and Korean. By region, department, and other various conditions, you can search information on medical institutions, for example, hospitals, clinics, dental clinics, and maternity centers, which handle emergency diseases and injuries, as well as delivery.
Troubles in a country with a different language make travelers anxious. However, if knowing how to get right information, you can appropriately respond to them. In order to keep your calm even in an emergency, you should scan through the guidebook and the website.